Contact details of Ombudsman Centres
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AHMEDABAD
BENGALURU
BHOPAL
BHUBANESWAR
CHANDIGARH
CHENNAI
DELHI
GUWAHATI
HYDERABAD
JAIPUR
KOCHI
KOLKATA
LUCKNOW
MUMBAI
NOIDA
PATNA
PUNE
THANE
AHMEDABAD
Shri K.Vinayak Rao
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
AHMEDABAD – 380 001.
Tel.: 079 - 25501201/02
Email: oio.ahmedabad@cioins.co.in
Jurisdiction : Gujarat, Dadra & Nagar Haveli, Daman and Diu.
BENGALURU
Ms Neerja Kapur
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase, Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: oio.bengaluru@cioins.co.in
Jurisdiction :Karnataka.
BHOPAL
Shri Ajay Kumar
Insurance Ombudsman
Office of the Insurance Ombudsman,
1st floor,"Jeevan Shikha",
60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills
Bhopal – 462 011.
Tel.: 0755 - 2769201 / 2769202 / 2769203
Email: oio.bhopal@cioins.co.in
Jurisdiction : Madhya Pradesh, Chhattisgarh.
BHUBANESWAR
Shri Rashmi Raman Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
62, Forest park,
Bhubaneswar – 751 009.
Tel.: 0674 - 2596461 /2596455/2596429/2596003
Email: oio.bhubaneswar@cioins.co.in
Jurisdiction : Odisha.
CHANDIGARH
Ms Alka Jha
Insurance Ombudsman
Office Of The Insurance Ombudsman,
Jeevan Deep Building SCO 20-27,
Ground Floor Sector- 17 A,
Chandigarh – 160 017.
Tel.: 0172-2706468
Email: oio.chandigarh@cioins.co.in
Jurisdiction : Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh.
CHENNAI
Shri K.Vinayak Rao
Insurance Ombudsman
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 - 24333668 / 24333678
Email: oio.chennai@cioins.co.in
Jurisdiction : Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry).
DELHI
Shri Mukhmeet Singh Bhatia
Insurance Ombudsman
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 - 46013992/23213504/23232481
Email: oio.delhi@cioins.co.in
Jurisdiction : Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI
Shri Ajay Kumar Sharma
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Near Pan Bazar , S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2632204 / 2602205 / 2631307
Email: oio.guwahati@cioins.co.in
Jurisdiction : Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD
Ms G Shobha Reddy
Insurance Ombudsman
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp.Hyundai Showroom ,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325
Email: oio.hyderabad@cioins.co.in
Jurisdiction : Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.
JAIPUR
Shri Satyajeet Rajan
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141- 2740363
Email: oio.jaipur@cioins.co.in
Jurisdiction : Rajasthan.
KOCHI
Shri Pradeep Kumar Jain
Insurance Ombudsman
Office of the Insurance Ombudsman,
10th Floor, Jeevan Prakash,LIC Building,
Opp to Maharaja's College Ground,M.G.Road,
Kochi - 682 011.
Tel.: 0484 - 2358759
Email: oio.ernakulam@cioins.co.in
Jurisdiction : Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.
KOLKATA
Ms. Manju Bagga
Insurance Ombudsman
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 7th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124341
Email: oio.kolkata@cioins.co.in
Jurisdiction : West Bengal, Sikkim, Andaman & Nicobar Islands.
LUCKNOW
Shri Sanjai Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Tel.: 0522 - 4002082 / 3500613
Email: oio.lucknow@cioins.co.in
Jurisdiction : Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
MUMBAI
Ms Sarojini S Dikhale
Insurance Ombudsman
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.: 022 - 69038800/27/29/31/32/33
Email: oio.mumbai@cioins.co.in
Jurisdiction : List of wards under Mumbai
Metropolitan Region excluding wards in Mumbai – i.e M/E, M/W, N , S and T covered under
Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai.
NOIDA
Shri Rajiv Talwar
Insurance Ombudsman
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: oio.noida@cioins.co.in
Jurisdiction : State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA
Shri Inderjeet Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road,
Patna 800 001.
Tel.: 0612-2547068
Email: oio.patna@cioins.co.in
Jurisdiction : Bihar, Jharkhand.
PUNE
Ms. Rachna Khare
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198, N.C. Kelkar Road,
Narayan Peth, Pune – 411 030.
Tel.: 020-24471175
Email: oio.pune@cioins.co.in
Jurisdiction : State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region
THANE
Shri Umesh Sinha
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor,Jeevan Chintamani Building,
Vasantrao Naik Mahamarg,
Thane (West)- 400604
Tel.: 022-20812868/69
Email: oio.thane@cioins.co.in
Jurisdiction :Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T."
AHMEDABAD
BENGALURU
BHOPAL
BHUBANESWAR
CHANDIGARH
CHENNAI
DELHI
GUWAHATI
HYDERABAD
JAIPUR
KOCHI
KOLKATA
LUCKNOW
MUMBAI
NOIDA
PATNA
PUNE
THANE
AHMEDABAD
Shri Kuldip Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
AHMEDABAD – 380 001.
Tel.: 079 - 25501201/02/05/06
Email: oio.AHMEDABAD@cioins.co.in
Jurisdiction : Gujarat,
Dadra & Nagar Haveli,
Daman and Diu.
BENGALURU
Ms Neerja Kapur
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase, Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: oio.bengaluru@cioins.co.in
Jurisdiction :Karnataka.
BHOPAL
Shri Ajay Kumar
Insurance Ombudsman
Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market, Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202 / 2769203, Fax: 0755 - 2769203
Email: oio.bhopal@cioins.co.in
Jurisdiction : Madhya Pradesh, Chhattisgarh.
BHUBANESWAR
Shri Ajay Kumar
Insurance Ombudsman
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.
Tel.: 0674 - 2596461 /2596455/2596429/2596003
Fax: 0674 - 2596429
Email: oio.bhubaneswar@cioins.co.in
Jurisdiction : Orissa.
CHANDIGARH
Ms Alka Jha
Insurance Ombudsman
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.
Tel.: 0172 - 2706196 / 2706468, Fax: 0172 - 2708274
Email: oio.chandigarh@cioins.co.in
Jurisdiction : Punjab,,
Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh)
Himachal Pradesh, Union Territories of Jammu & Kashmir,
Ladakh & Chandigarh.
CHENNAI
Shri K.Vinayak Rao
Insurance Ombudsman
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 - 24333668 / 24335284, Fax: 044 - 24333664
Email: oio.chennai@cioins.co.in
Jurisdiction : Tamil Nadu,
PuducherryTown and
Karaikal (which are part of Puducherry).
DELHI
Shri Mukhmeet Singh Bhatia
Insurance Ombudsman
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 - 46013992/23213504/23232481
Email: oio.delhi@cioins.co.in
Jurisdiction : Delhi &,
Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.
GUWAHATI
Shri Ajay Kumar Sharma
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Nr. Panbazar , S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2632204 / 2602205 / 2631307
Email: oio.guwahati@cioins.co.in
Jurisdiction : Assam, Meghalaya, Manipur,,
Mizoram, Arunachal Pradesh, Nagaland and Tripura.
HYDERABAD
Ms G Shobha Reddy
Insurance Ombudsman
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp.Hyundai Showroom ,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325, Fax: 040 - 23376599
Email: oio.hyderabad@cioins.co.in
Jurisdiction : Andhra Pradesh, Telangana,,
Yanam and part of Union Territory of Puducherry.
JAIPUR
Shri Satyajeet Rajan
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141- 2740363
Email: oio.jaipur@cioins.co.in
Jurisdiction : Rajasthan.,
KOCHI
Shri Pradeep Kumar Jain
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Kochi - 682 015.
Tel.: 0484 - 2358759 / 2359338, Fax: 0484 - 2359336
Email: oio.ernakulam@cioins.co.in
Jurisdiction : Kerala,,
Lakshadweep,
Mahe-a part of Union Territory of Puducherry.
KOLKATA
Ms. Manju Bagga
Insurance Ombudsman
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124340, Fax : 033 - 22124341
Email: oio.kolkata@cioins.co.in
Jurisdiction : West Bengal,,
Sikkim,
Andaman & Nicobar Islands.
LUCKNOW
Justice Anil Kumar Srivastava
Insurance Ombudsman
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331, Fax: 0522 - 2231310
Email: oio.lucknow@cioins.co.in
Jurisdiction : Districts of Uttar Pradesh :,
Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur,
Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur,
Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi
MUMBAI
Ms Sarojini S Dikhale
Insurance Ombudsman
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.: 69038821/23/24/25/26/27/28/28/29/30/31
Email: oio.mumbai@cioins.co.in
Jurisdiction : List of wards under Mumbai
Metropolitan Region excluding wards in Mumbai –i.e M/E, M/W, N , S and T covered under Office of Insurance Ombudsman Thane and excluding areas of Navi Mumbai
NOIDA
Shri Rajiv Talwar
Insurance Ombudsman
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253, Fax: 022 - 26106052
Email: oio.noida@cioins.co.in
Jurisdiction : State of Uttaranchal and the following Districts of Uttar Pradesh:,
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah,
Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar,
Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA
Shri Inderjeet Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road,
Patna 800 001.
Tel.: 0612-2547068
Email: oio.patna@cioins.co.in
Jurisdiction : Bihar,,
Jharkhand.
PUNE
Ms. Rachna Khare
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198, N.C. Kelkar Road,
Narayan Peth, Pune – 411 030.
Tel.: 020-41312555
Email: oio.pune@cioins.co.in
Jurisdiction : State of Goa and State of Maharashtra excluding areas of Navi Mumbai, Thane district,Palghar District, Raigad district & Mumbai Metropolitan Region
THANE
Shri Umesh Sinha
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor,Jeevan Chintamani Building,
Vasantrao Naik Mahamarg,
Thane (West)
Thane - 400604
Email: oio.thane@cioins.co.in
Jurisdiction :Area of Navi Mumbai, Thane District, Raigad District, Palghar District and wards of Mumbai , M/East, M/West, N, S and T."