CIO

Contact details of Ombudsman Centres

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AHMEDABAD

Shri Collu Vikas Rao
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
AHMEDABAD – 380 001.
Tel.: 079 - 25501201/02
Email: bimalokpal.ahmedabad@cioins.co.in

Jurisdiction : Gujarat, Dadra & Nagar Haveli, Daman and Diu.

BENGALURU

Mr Vipin Anand
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase, Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in

Jurisdiction :Karnataka.

BHOPAL

Shri R. M. Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
1st floor,"Jeevan Shikha",
60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills
Bhopal – 462 011.
Tel.: 0755 - 2769201 / 2769202 / 2769203
Email: bimalokpal.bhopal@cioins.co.in

Jurisdiction : Madhya Pradesh, Chhattisgarh.

BHUBANESWAR

Shri Manoj Kumar Parida
Insurance Ombudsman
Office of the Insurance Ombudsman,
62, Forest park,
Bhubaneswar – 751 009.
Tel.: 0674 - 2596461 /2596455/2596429/2596003
Email: bimalokpal.bhubaneswar@cioins.co.in

Jurisdiction : Odisha.

CHANDIGARH

Mr Atul Jerath
Insurance Ombudsman
Office Of The Insurance Ombudsman,
Jeevan Deep Building SCO 20-27,
Ground Floor Sector- 17 A,
Chandigarh – 160 017.
Tel.: 0172-2706468
Email: bimalokpal.chandigarh@cioins.co.in

Jurisdiction : Punjab, Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Union Territories of Jammu & Kashmir,Ladakh & Chandigarh.

CHENNAI

Shri Somnath Ghosh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 - 24333668 / 24333678
Email: bimalokpal.chennai@cioins.co.in

Jurisdiction : Tamil Nadu, PuducherryTown and Karaikal (which are part of Puducherry).

DELHI

Ms Sunita Sharma
Insurance Ombudsman
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 - 46013992/23213504/23232481
Email: bimalokpal.delhi@cioins.co.in

Jurisdiction : Delhi & following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.

GUWAHATI

Shri Somnath Ghosh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Near Pan Bazar , S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2632204 / 2602205 / 2631307
Email: bimalokpal.guwahati@cioins.co.in

Jurisdiction : Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.

HYDERABAD

Shri N. Sankaran
Insurance Ombudsman
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp.Hyundai Showroom ,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325
Email: bimalokpal.hyderabad@cioins.co.in

Jurisdiction : Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry.

JAIPUR

Shri Rajiv Dutt Sharma
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141- 2740363
Email: bimalokpal.jaipur@cioins.co.in

Jurisdiction : Rajasthan.

KOCHI

Shri G. Radhakrishnan
Insurance Ombudsman
Office of the Insurance Ombudsman,
10th Floor, Jeevan Prakash,LIC Building,
Opp to Maharaja's College Ground,M.G.Road,
Kochi - 682 011.
Tel.: 0484 - 2358759
Email: bimalokpal.ernakulam@cioins.co.in

Jurisdiction : Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry.

KOLKATA

Ms Kiran Sahdev
Insurance Ombudsman
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 7th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124341
Email: bimalokpal.kolkata@cioins.co.in

Jurisdiction : West Bengal, Sikkim, Andaman & Nicobar Islands.

LUCKNOW

Shri. Atul Sahai
Insurance Ombudsman
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Tel.: 0522 - 4002082 / 3500613
Email: bimalokpal.lucknow@cioins.co.in

Jurisdiction : Districts of Uttar Pradesh : Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.

MUMBAI

Mr Vipin Anand
Insurance Ombudsman
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.: 022 - 69038800/27/29/31/32/33
Email: bimalokpal.mumbai@cioins.co.in

Jurisdiction : Goa, Mumbai Metropolitan Region (excluding Navi Mumbai & Thane).

NOIDA

Shri Bimbadhar Pradhan
Insurance Ombudsman
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in

Jurisdiction : State of Uttarakhand and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautam Buddh nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA

Ms Susmita Mukherjee
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road,
Patna 800 001.
Tel.: 0612-2547068
Email: bimalokpal.patna@cioins.co.in

Jurisdiction : Bihar, Jharkhand.

PUNE

Shri Sunil Jain
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198, N.C. Kelkar Road,
Narayan Peth, Pune – 411 030.
Tel.: 020-24471175
Email: bimalokpal.pune@cioins.co.in

Jurisdiction : Maharashtra, Areas of Navi Mumbai and Thane (excluding Mumbai Metropolitan Region).

AHMEDABAD

Shri Kuldip Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
AHMEDABAD – 380 001.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.AHMEDABAD@cioins.co.in

Jurisdiction : Gujarat, Dadra & Nagar Haveli, Daman and Diu.

BHOPAL

Shri R. M. Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market, Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202 / 2769203, Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in

Jurisdiction : Madhya Pradesh, Chhattisgarh.

BHUBANESWAR

Shri Suresh Chandra Panda
Insurance Ombudsman
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.
Tel.: 0674 - 2596461 /2596455/2596429/2596003
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in

Jurisdiction : Orissa.

CHANDIGARH

Mr Atul Jerath
Insurance Ombudsman
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.
Tel.: 0172 - 2706196 / 2706468, Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in

Jurisdiction : Punjab,,
Haryana (excluding Gurugram, Faridabad, Sonepat and Bahadurgarh)
Himachal Pradesh, Union Territories of Jammu & Kashmir,
Ladakh & Chandigarh.

CHENNAI

Shri Segar Sampathkumar
Insurance Ombudsman
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 - 24333668 / 24335284, Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in

Jurisdiction : Tamil Nadu,
PuducherryTown and
Karaikal (which are part of Puducherry).

DELHI

Shri Sudhir Krishna
Insurance Ombudsman
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 - 46013992/23213504/23232481
Email: bimalokpal.delhi@cioins.co.in

Jurisdiction : Delhi &,
Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh.

GUWAHATI

Shri Somnath Ghosh
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Nr. Panbazar , S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2632204 / 2602205 / 2631307
Email: bimalokpal.guwahati@cioins.co.in

Jurisdiction : Assam, Meghalaya, Manipur,,
Mizoram, Arunachal Pradesh, Nagaland and Tripura.

HYDERABAD

Shri N. Sankaran
Insurance Ombudsman
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp.Hyundai Showroom ,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325, Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in

Jurisdiction : Andhra Pradesh, Telangana,,
Yanam and part of Union Territory of Puducherry.

KOCHI

Shri G. Radhakrishnan
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Kochi - 682 015.
Tel.: 0484 - 2358759 / 2359338, Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in

Jurisdiction : Kerala,,
Lakshadweep,
Mahe-a part of Union Territory of Puducherry.

KOLKATA

Shri P. K. Rath
Insurance Ombudsman
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124340, Fax : 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in

Jurisdiction : West Bengal,,
Sikkim,
Andaman & Nicobar Islands.

LUCKNOW

Justice Anil Kumar Srivastava
Insurance Ombudsman
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331, Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in

Jurisdiction : Districts of Uttar Pradesh :,
Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur,
Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur,
Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi

MUMBAI

Mr Vipin Anand
Insurance Ombudsman
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.: 69038821/23/24/25/26/27/28/28/29/30/31
Email: bimalokpal.mumbai@cioins.co.in

Jurisdiction : Goa,,
Mumbai Metropolitan Region
excluding Navi Mumbai & Thane.

NOIDA

Shri Chandra Shekhar Prasad
Insurance Ombudsman
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road, Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253, Fax: 022 - 26106052
Email: bimalokpal.noida@cioins.co.in

Jurisdiction : State of Uttaranchal and the following Districts of Uttar Pradesh:,
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah,
Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar,
Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

PATNA

Shri N. K. Singh
Insurance Ombudsman
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road,
Patna 800 001.
Tel.: 0612-2547068
Email: bimalokpal.patna@cioins.co.in

Jurisdiction : Bihar,,
Jharkhand.

PUNE

Shri Vinay Sah
Insurance Ombudsman
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198, N.C. Kelkar Road,
Narayan Peth, Pune – 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@cioins.co.in

Jurisdiction : Maharashtra,,
Area of Navi Mumbai and Thane
excluding Mumbai Metropolitan Region.